Yuze is a digital business platform that offers a business account and payment cards with quick digital onboarding and modern business banking features.

Yuze is perfect for startups, small businesses and freelancers.

Yuze is a fully digital platform that combines business banking with business tools such as invoicing and analytics. Yuze is the only platform providing both multi-currency and crypto-currency services (coming soon).

Yes, all solutions provided by Yuze are tested using the highest security standards and all financial services offered on the Yuze platform are provided by licensed banks and financial institutions.

You can contact Yuze in multiple ways such as by calling 600598933 or sending us an email on support@yuzedigital.com.‍

Your e-mail ID is your username which cannot be changed once it is linked to your Yuze profile.

You can change your password or PIN yourself through the Yuze app. Just go to 'Profile & Settings', and then select 'Security' and you will see the option to change your password or PIN.

Please use the link 'forgot password' and it will guide you on how to reset the password. Please always keep the password confidential and do not share with anyone including any Yuze staff.

Your registered email is your user name for the Yuze app so please use the same email address when you login to the Yuze app.

Download on Playstore or Appstore and follow the instructions to open an account.

Yuze provides business accounts in local currency with payment services, money transfers, corporate expense cards and business tools such as invoicing and analytics. Yuze will continue to add more services and features to ensure all its customer needs are fulfilled.

Go to the App Store or Google Play Store, search for "Yuze", download the app, and follow the instructions to open an account.

Yes, any company with a valid trade license in the UAE can open a business account.

You will need a valid trade license and identification documents of the company owners and authorised signatories. There may be additional documents required and our team will contact you to assist with the account opening process.

You can open one business account per legal entity.

There are no minimum balance requirements.

Yes, you can still open a business account with Yuze.

Applying for a Yuze account from the app only takes a few minutes and in most cases, the Yuze account will be opened within 24 hours.

The account can be opened for a one-time joining fee, then a monthly subscription will be charged.  

Yuze offers AED accounts only at the moment however we are looking to add more currencies and features soon.

You can close the account at any time however, you will be charged for the monthly subscription for the current month which is non-refundable.

There are no limits on your balance however, based on your company profile and business activities, we may ask additional questions to ensure compliance.

No, we do not offer any interest or profit on your maintained balances.

Not at all. Yuze does not charge any fees for low balances. However, please ensure you maintain enough balance for your monthly subscription fee.

For now, you can only view it online. We are working on making this available for you soon.

You can close your account at any time however, you will be charged for the monthly subscription for the current month which is non-refundable.

You can only make local transfers for now however, we are working on adding international payments soon.

There are no limits for transactions however, based on your company profile and business activities, we may ask additional questions before processing high or unusual transactions to ensure compliance.

No, you are not able to deposit cheques in to the Yuze business account.

No, the Yuze business account does not offer a cheque book facility.

You are not able to deposit cash in to the account however, we are working to provide alternative solutions through regulated partners.

You can make payments using the Yuze app, although you will need to set up the beneficiary first.

If you haven't received a transfer you have been expecting, you should first check with the sender whether they have used the correct account details and whether their bank has successfully processed the transfer. We can help you identify the status of a processed transfer as well.

The transactions will appear in the Yuze app as and when they are processed and settled through the banking system.

Yes, you get a virtual business debit card automatically and you can request a physical debit card at any time.
They work exactly like a debit card.

Your physical card is sent to you by courier within 2 days of opening your account. You will need to keep your emirates ID with you to receive the card and you can use the Yuze app to activate the card and set the PIN.

Yes, the Yuze card can be used locally or internationally for cash withdrawals, retail and online purchases

Yes, your physical card is enabled for contactless payments.

Yes, you can restrict or enable ATM withdrawals, point of sale transactions and online payments.

You can withdraw cash by using the debit card from any local or international ATM. Please note that standard cash withdrawal charges will apply.

Once you receive your card, you will be able to activate it throught the Yuze app.

Yes, you can temporarily block and unblock your card(s) instantly for greater protection to minimize fraud risk.

Please contact Yuze to permanently cancel the card and issue a new card. Please note that card issuance charges will apply.

Please block the card temporarily through the Yuze app and call the contact centre to permanently cancel the card and issue a replacement card. Please note that card issuance charges will apply.

Please allow up to 2 working days to receive the card however, if you have not received the card after 3 days, please contact Yuze support team

Yes, all Yuze payment links use industry-standard encryption and comply with PCI-DSS guidelines to ensure secure transactions.

Payment links can support domestic and international card payments

You can create a payment link directly from the Yuze app or web portal by entering the payment amount, description, and customer details.

Once created, you can send the payment link via email, SMS, WhatsApp, or any other messaging platform.

Yes, you can view the status of each payment link—whether it's paid, pending, or expired through the Yuze app. Once the status is paid, you can provide the services to your customer.

You can expect settlement within 3 business days after we have received funds from the Card Scheme.

There is no limit on the number of payment links you can generate. However, transaction limits may apply based on your account type.